Beauty Broker guide

Bangpakok 9 International Hospital (BPK9): Cosmetic Patient Administration

BPK9’s published information on cosmetic appointments, international coordination, insurance, admission and teleconsultation.

Listed from public sources. This listing does not mean Beauty Broker works with or can arrange treatment at this provider.

Bangpakok 9 International Hospital (BPK9) lists a breast augmentation package and gives its location in Jomthong, Bangkok, Thailand. ^[1] ^[2] ^[3] ^[4]

BPK9 hospital details

BPK9’s official pages use both Bangpakok 9 International Hospital and BPK9 International Hospital for this facility.^[1]
BPK9 lists its address in Jomthong, Bangkok, Thailand.^[2]
Bangkok is in Thailand.^[3]
BPK9 International Hospital lists a breast augmentation package.^[4]
BPK9 says its medical coordination office responds to medical, surgical and aesthetic enquiries from local and international patients.^[5]
BPK9 says patients, including medical travellers, can only be admitted upon a physician recommendation.^[6]

International enquiries and appointments

BPK9’s medical coordination office responds to medical, surgical and aesthetic enquiries from local and international patients. For overseas enquiries, it answers email and live-chat questions and provides information templates before arrival; BPK9’s separate international customer service (ICS) team also communicates through phone, email and social media. For appointments, the team can provide confirmation letters and help arrange the doctor’s and patient’s schedules. ^[5] ^[7] ^[8] ^[9] ^[10]

Before arrival and check-in

After a patient receives the hospital’s confirmation letter by email, BPK9 says its medical travel team will contact the patient within 24 hours with information to prepare the travel itinerary. Its Registration Department is open 24 hours, and staff assist with arrival check-in and the admission application or consent form. Check-in timing depends on the physician’s recommendation and the patient’s scheduled procedure. ^[11] ^[12]

BPK9 says room, service and meal-plan charges take effect on the first admission day through noon the following day. ^[13]

Quotation and interpreter administration

The initial quotation follows a specialist’s or surgeon’s recommendation, which BPK9 says is based on the patient’s up-to-date medical records or history, MRI and photos. The hospital can provide an embassy invitation letter for incoming patients. It also says interpreters are available to patients 24 hours a day. ^[14] ^[15] ^[16]

Insurance and payment administration

For insurance administration, BPK9’s International Customer Service team assists patients in contacting overseas insurers about a guarantee of payment. BPK9 says it accepts guarantees of payment from the international companies on its published list. If an insurer is not listed, BPK9 asks the patient to contact that insurer directly before consultation or treatment. For this assistance, BPK9 asks for a passport first page, policy number and relevant coverage documents, plus a separate ID document; examples include an ID card, driver’s licence or work permit. Its International Customer Service team also coordinates with accounting and cashier staff about expense details, payment problems and patient financial complaints. ^[17] ^[18] ^[19] ^[20] ^[21] ^[22]

Arrival, admission and teleconsultation

On arrival, patients complete BPK9’s registration form. Admission, including for medical travellers, requires a physician’s recommendation. During admission, patients are informed about room, service and meal pricing, estimated procedure costs, deposits and accepted payment methods. Before a telemedicine consultation, BPK9 says patients should have a private location, stable internet and an ID card or passport for identity verification. Its teleconsultation process runs from enquiry to payment, then link delivery by the professional team and a link-based doctor consultation. BPK9 lists Zoom, WhatsApp and WeChat video calls from 08:00 to 20:00 across all medical centres. For online payment, BPK9 lists Alipay and directs questions to the cashier. ^[23] ^[6] ^[24] ^[25] ^[26] ^[27] ^[28]

Inpatient discharge and payment

For inpatient stays, a nurse tells the patient and relatives the discharge plan one day before departure so they can prepare belongings. Where a patient has several insurance policies, BPK9 says processing may be delayed. BPK9 says inpatient expenses are faxed to the inpatient department to complete the bill, and staff bring the patient a copy of the expense details. Staff ask whether a financial officer should collect payment in the room or relatives should pay at the inpatient finance department; staff are not allowed to receive money on the patient’s behalf. If valuables were kept at the hospital, staff coordinate with finance to return them. ^[29] ^[21] ^[30] ^[31] ^[32]

Yanhee International Hospital: International Patient Information

Publicly listed clinician education and training

BPK9’s published profile for Dr. Worapong Leethochavalit lists a Doctor of Medicine degree from Mahidol University, a General Surgery residency and chief residency at Chonburi Hospital. ^[33] ^[34] ^[35]

BPK9’s profile for Dr. Tawisak Labchitkuson lists a Doctor of Medicine degree from Chulalongkorn University, a Thai Board of General Surgery diploma, and a Thai Sub-Board of Plastic Surgery diploma. ^[36] ^[37] ^[38]

BPK9’s profile for Dr. Chatpong Sastarasadhit lists an M.D. from Ramathibodi Hospital, Mahidol University, in 1996; Thai Board of General Surgery and Plastic Surgery diplomas dated 2002 and 2004; and a Vaser training certificate in Italy. It also records attendance at an Art of Rhinoplasty course in 2008, which the profile labels a certificate of attendance. ^[39] ^[40] ^[41] ^[42] ^[43]