LohGuanLye Specialists Centre: campus profile

LohGuanLye Specialists Centre: campus facts

• LohGuanLye Specialists Centre: established in 1975.^[1]
• LohGuanLye Specialists Centre: 276 beds.^[2]
• LohGuanLye Specialists Centre campus wings: Main, Diagnostic, and Women & Children with Fertility Services.^[3]
• LohGuanLye Specialists Centre: Electronic Medical Record System implemented.^[4]
• LohGuanLye Specialists Centre address: 238, Jalan Macalister, 10400 George Town, Penang, Malaysia.^[9]
• LohGuanLye Specialists Centre address: 19 & 21, Jalan Logan, 10400 George Town, Penang, Malaysia.^[10]
• LohGuanLye Specialists Centre Accident & Emergency: Jalan Logan.^[5]
• LohGuanLye Specialists Centre services: Breast Surgery, Oncoplastic Breast Surgery, Thyroid Surgery and Parathyroid Surgery.^[6]
• LohGuanLye Specialists Centre: Cardiac Services and Cardiovascular Imaging Laboratory.^[7]
• LohGuanLye Specialists Centre international-patient service: daily airport transportation.^[11]
• LohGuanLye Specialists Centre’s International Desk team assists with flight confirmation.^[12]
• LohGuanLye Specialists Centre: Indonesian and Japanese interpretation by Customer Relations.^[13]
• LohGuanLye Specialists Centre: currency exchange service for international patients.^[14]
• LohGuanLye Specialists Centre planned admissions follow specialist consultation and require a deposit.^[15]
• LohGuanLye Specialists Centre discharge timing: check out before noon; half-day charge after noon and before 5 pm; full-day fee after 5 pm.^[16]
• LohGuanLye Specialists Centre bill payment: Customer Account Department / In-patient Cashier, Level 3, Block 2.^[17]
• LohGuanLye Specialists Centre follow-up appointments are arranged by the ward receptionist.^[18]
• LohGuanLye Specialists Centre take-home medication pickup: Pharmacy Counter, Level 1, Blocks 2 and 3.^[19]
• Accepted insurers and third-party administrators at LohGuanLye Specialists Centre include AIA and Great Eastern.^[20]
• LohGuanLye Specialists Centre Accident & Emergency services are open 24 hours a day.^[21]
• At LohGuanLye Specialists Centre reception, a Customer Relations Officer or receptionist greets arrivals and guides the admission procedure.^[22]
• Standard visiting hours are noon-2 pm and 5-10 pm, with no more than two visitors at one time. ICCU visiting hours are limited; speak to the sister or staff nurse.^[23]
• LohGuanLye Specialists Centre permits lodgers only in two-bedded and single rooms. In female and paediatric wards, only female lodgers are allowed, except for single rooms.^[24]
• LohGuanLye Specialists Centre KSB Cafeteria is open 8 am-8 pm daily, including Sundays and public holidays.^[25]
• LohGuanLye Specialists Centre Radiology & Imaging Services include PET-CT, 3T MRI, 640-slice CT, fluoroscopy, general X-ray and 3D mammography.^[8]
• LohGuanLye Specialists Centre issues a chargeable ward admission kit with toiletries, a cup, towel and face flannel.^[26]
• At LohGuanLye Specialists Centre, lodger meals are not included; a folding bed or deck chair is provided at night only by prior arrangement with ward staff.^[27]
• LohGuanLye Specialists Centre provides free internet access; patients can ask ward staff for the password.^[28]

International patient services and administration

LohGuanLye Specialists Centre provides daily transportation to and from the airport for international patients. The International Desk team assists with flight confirmation; Customer Relations personnel provide interpretation in Indonesian and Japanese. Currency exchange is also available for international patients. ^{[11] [12] [13] [14]}

Admissions, discharge and payment

LohGuanLye Specialists Centre arranges planned admissions after consultation with its specialists and requires a deposit. Patients should check out before noon on discharge day. Leaving after noon and before 5 pm incurs a half-day charge; discharge after 5 pm incurs a full-day fee. Bill payment is handled at the Customer Account Department / In-patient Cashier on Level 3, Block 2. ^{[15] [16] [17]}

LohGuanLye Specialists Centre arranges follow-up appointments through the ward receptionist. Take-home medication, if any, is collected from the Pharmacy Counter on Level 1 of Blocks 2 and 3. Its accepted insurer and third-party administrator list includes AIA and Great Eastern. Accident & Emergency services operate 24 hours a day. At reception, a Customer Relations Officer or receptionist greets arrivals and guides the admission procedure. ^{[18] [19] [20] [21] [22]}

Standard visiting hours are noon to 2 pm and 5 pm to 10 pm, with up to two visitors at one time. ICCU visiting hours are limited; please speak to the sister or staff nurse. Lodgers are permitted only in two-bedded and single rooms. In female and paediatric wards, only female lodgers are allowed, except for single rooms. Lodger meals are not included; a folding bed or deck chair is available at night only by prior arrangement with ward staff. The KSB Cafeteria is open from 8 am to 8 pm daily, including Sundays and public holidays. Free internet access is available, with the password provided by ward staff. ^{[23] [24] [27] [25] [28]}

Related Malaysia pages

• Malaysia Healthcare Travel: MHTC and Hospital Campuses
• Island Hospital: campus profile
• Pantai Hospital Penang: campus profile